“The Cyber Super 8(a)”

Innovators of Cyberspace Service Management

The Cyber Super 8(a)

Namauu Technological & Industrial (NTI) is an SBA Super 8(a) and HUBZone certified firm that specializes in utilizing Cyberspace Service Management℠ (CYSM) principles to serve its clients in the federal and state government. The organization was founded by and is operated from its highest to its lowest levels by industry certified and recognized subject matter experts. NTI views its internal business process which are compliant with multiple industry standards such as ITSM, ISO, NIST, DCAA, CMMC, and CMMI as key components in ensuring its customers receive dependable, predictable, mission focused but agile solutions. Federal and State government customers turn to NTI when:


Recruitment, Development & Succession

Recruitment, Development & Succession

Organizational Process & Management

Organizational Process & Management

Our Most Frequently Performed

Trending Services

We meet our customers needs through our 4 CORE SERVICES, that span 20 SERVICE AREAS, & include unique 41 SERVICES. This table contains the top 5 of our most frequently performed services.

Service Desk Tier-1 Support

Teams of technical generalists, our Tier 1 team is able to resolve the most common incidents and requests that are not handled by the Tier 0 self-service system.

SharePoint Online Engineering

Support customer development, standardization and alignment of the SharePoint environment in line with customer requirements and industry best practices.

Call Center Support

Our call center support team utilizes best practices published by industry leaders such as the Help Desk Institute (HDI) to increase organizational effectiveness as the customer facing support team.

LMS Administration

Develop, author, execute, and evaluate cyber training/education courses, methods, and techniques using learning management systems such as Moodle Core & Moodle Workplace.

Jira Cloud Administration

Administer the Jira Service Management platform through configuration, implementation, and maintenance. Augment users in the production environment where needed.

aka. Capability Statement

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